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Pittsburg Unified School District

Every Scholar, Every Day. They Deserve Nothing Less Than Our Best.

Pittsburg Unified School District

Every Scholar, Every Day. They Deserve Nothing Less Than Our Best.
Tech Help
 
This page is a resource for general tech tips and basic tech training. For further assistance please submit a ticket at https://helpdesk.pittsburg.k12.ca.us/ or contact the tech help desk at (925) 473-2468.
QUICK HELP GUIDES

QUICK HELP GUIDES

On-Site Technical Support

Remember you can reach us from any school phone at 2468. We strongly recommend all PUSD staff submit a ticket for all tech support needed.

Student Logon Issues

All technology staff will assist with most issues with logins for Clever, Google Classroom, or Aeries. If you are experiencing an issue, please call us between 7 am - 5 pm at (925) 473-2468 for immediate assistance.

Chromebook Support

For all scholars and staff using Chromebooks, we would like to provide you with some quick fixes for many problems you may experience. If you attempt these quick fixes before contacting us, we are confident that many of you will be able to provide your solution to the problem. If your attempt at a quick fix fails, it is strongly recommended you take your Chromebook to your school's librarian and acquire a replacement.
HOW-TO VIDEOS

HOW-TO VIDEOS

Installing Image Mate

Connect an Elmo to Zoom

Google Basic Training

My Chromebook wont power on, even when plugged in. What can I do?

My Chromebook wont power on, even when plugged in. What can I do?

Hold the Refresh button and tap the Power button (Chromebook should be plugged in to a charger). Release the Refresh button when the Chromebook starts up. Your Chromebook should now power on.
 
Chromebook keyboard